Terms & Conditions

These terms and conditions are the contract between you and ALT-UK.ME (“us”, “we”, “Our” etc). By visiting or using our Website, you agree to be bound by them. They protect your rights as well as ours.

You are: Anyone who uses Our Website.

Please read this agreement carefully and save it. If you do not agree with it, you should leave Our Website immediately.

These are the agreed terms

1. Definitions

“Content”: means the textual, visual or aural content that is encountered as part of your experience on Our Website. It may include, among other things: text, images, sounds, videos and animations.

“Intellectual Property”: means intellectual property owned by us, of every sort, whether or not registered or registrable in any country, including intellectual property of all kinds coming into existence after today; and including, among others, patents, trade marks, unregistered marks, designs, copyrights, software, domain names, discoveries, creations and inventions, together with all rights which are derived from those rights.

“Our Website”: means any website or service designed for electronic access by mobile or fixed devices which is owned or operated by us.

“Services”: means the service provided from Our Website.

2. Intellectual Property

You agree that at all times you will:

2.1. not do anything which does or might reduce the value of our Intellectual Property or challenge our ownership of it.

2.2. notify us of any suspected infringement of the Intellectual Property;

2.3. so far as concerns our work provided or made accessible by us to you, you will not:

2.3.1. copy, or make any change to any part of its code;

2.3.2. use it in any way not anticipated by this agreement;

2.3.3. give access to it to any other person than you, the licensee in this agreement;

2.3.4. in any way provide any information about it to any other person or generally.

2.4. not use the Intellectual Property except directly as intended by this agreement or in our interest.

3. Disclaimers and limitation of liability

3.1. The law differs from one country to another. This paragraph applies so far as the applicable law allows.

3.2. All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then this sub paragraph shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty or term.

3.3. You are advised that Content may include technical inaccuracies or typographical errors. This is inevitable in any large website. We would be grateful if you bring to our immediate attention, any that you find.

3.4. Our Website contains links to other internet websites. We have neither power nor control over any such website. You acknowledge and agree that we shall not be liable in any way for the Content of any such linked website, nor for any loss or damage arising from your use of any such website or from your buying services or goods via such a website.

3.5. Our Website and our Services are provided “as is”. We make no representation or warranty that Our Website will be:

3.5.1. useful to you;

3.5.2. of satisfactory quality;

3.5.3. fit for a particular purpose;

3.5.4. available or accessible, without interruption, or without error.

3.6. We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from Our Website.

3.7. We accept no responsibility for third party advertisements which are posted on Our Website or through the Services;

3.8. We shall not be liable to you for any loss or expense which is:

3.8.1. indirect or consequential loss; or

3.8.2. economic loss or other loss of turnover, profits, business or goodwill even if such loss was reasonably foreseeable or we knew you might incur it.

3.9. This paragraph (and any other paragraph which excludes or restricts our liability) applies to our directors, officers, employees, subcontractors, agents and affiliated companies (who may enforce this clause under the Contracts (Rights of Third Parties) Act 1999 as well as to ourselves.

4. Miscellaneous matters

4.1. Our privacy policy is strong and precise. It complies fully with the Data Protection Act 2018 and can be viewed here.

4.2. If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

4.3. No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.

4.4. Any communication to be served on either party by the other shall be delivered by hand or sent by first class post or by e-mail.

It shall be deemed to have been delivered:

  • if delivered by hand: on the 3rd day of delivery;
  • if sent by post to the correct address: within 7 days of posting;

4.5. The validity, construction and performance of this agreement shall be governed by the laws of England and Wales and you agree that any dispute arising from it shall be litigated only in that country.


5.1. You have a legal right to cancel an order for items sold on Our Website during the Cooling Off Period set out below. This means that, during the Cooling Off Period, if you change your mind or for any other reason you decide you do not want to keep Our Product, you can notify Us of your decision to cancel the order and you are entitled to a full refund of the purchase price of any unopened, saleable, and unused Products purchased within this time period.

5.2. We will process the refund due to you within fourteen days of receiving the Products back, but in any case, in accordance with your consumer rights. Your legal right to cancel will end fourteen (14) calendar days from the date that the Products are delivered* to you (the "Cooling Off Period").

5.3. To be eligible for a refund you MUST report your request to our Customer Services Team within the Cooling Off Period. You may wish to keep a copy of your cancellation notification for your own records. If you send Us your cancellation notice by e-mail or by post, then your cancellation is effective from the date you sent Us the e-mail or posted the letter to Us. If you call Us to notify us of your cancellation, then your cancellation is effective from the date you telephone us.

5.4. Upon submitting an eligible request to return items, Our Customer Services Team will provide you with instructions on how to proceed. If we do not receive the package and the cancelled order from you, we will arrange for them to be collected from you at your cost. For full details please contact our Customer Services Team. Return Postage Costs are the responsibility and at the cost of the customer and we are unable to collect items for return or refund postage costs.

5.5. With the exception of faulty or mis-described goods, requests for a refund made after the Cooling Off Period (for the purchase price and delivery costs of any Products) will be denied.

5.6. As a consumer, you have legal rights in relation to Our Products that are faulty or not as described. Nothing in these terms and conditions will affect these legal rights. If you have returned the Products to us because they are faulty or mis-described, we will refund the price of a defective Product in full, along with any applicable delivery charges and any reasonable costs you incur in returning Our Products to us, as long as the issue has been reported as soon as it is noticed and the faulty Products are within their warranties.

5.7. We reserves the right to refuse any refund request that does not substantially meet our requirements as stated in our terms and conditions.